Customer Reviews

Let customers speak for us

482 reviews

Love the aroma.

Joseph, thanks for the review on Balsam & Cedar!
Carmel Pecan pie

Love the smell of this candle and everytime someone walked in my house they would ask what's that smell it's amazing

A fragrance so delicious you could eat it! That's what we like to hear. ;)
Kalamazoo Candle STILL GREAT

We have been purchasing these candles for the last 5 - 6 years and they have always been of the highest quality and they are still the great candles. We would recommend for anyone.

Jack, thanks so much for your support since day 1! It's people like you who have made us into what we are today. :)

I love Kalamazoo. I love this company. The store itself is great and you can even make your own! I love that the products are as natural as can be and the company is focused on sustainability. I love the scents! Balsam & Cedar is my all time favorite. I ordered three this holiday season online. (Not my first purchase from them) I received them in ONE day. Sadly, one of the glass jars was broken en route. I messaged them and they responded immediately. Apologized and sent me a new one! Best customer service ever! I am not affiliated with them, they did not give me anything to write this. I am just one happy customer :)

Holy smokes, Erica, you just BLEW us away with that review! Thank you so much for sharing your love for Kalamazoo Candle Company; we love to hear how we're doing and appreciate it so much! :)

Love the candles! Arrived quickly and when I called to say one broke in shipping I was greeted with a friendly voice on the phone and they shipped me a replacement right away! Will definitely continue to use Kalamazoo Candle! This was also a fundraiser for my nephew's sailing team!!

We're happy to be able to replace your broken candle and to hear that you enjoy them! Thank you for supporting your nephew's fundraiser, too! :)
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Cranberry Bellini: 10oz Jar Candle

The end of the year can be quite busy.  Sit back, relax...we've got you. Enjoy your time with this fresh cocktail of cranberry, orange, raspberry, with a hint of peach nectar, and a dash of pink sugar.

Customer Reviews

Based on 3 reviews
Problem fixed!

When I opened my box of candles, all 3 were broken, even though they were wrapped well.. I called and was asked to send an email with a picture of the candles. 6 days later 3 new candles arrived. I love the smell and can't wait to support this local business again very soon!

Lisa, it's always our pleasure helping out and getting these things taken care of! I'm happy to hear that your replacement candles survived the journey. :) - Haley

Cranberry Bellini: 10oz Jar Candle

Just ok

The scent was not for me. I ordered online by description. I received the wrong size and I called and it was corrected promptly and very personable service. I will continue to order on going. I love small business

We're sorry to hear that your experience with Cranberry Bellini didn't live up to your expectations. :( If there is anything we can do for you, please don't hesitate to reach out. :) - Haley
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