Customer Reviews

Let customers speak for us

482 reviews

Love the aroma.

Joseph, thanks for the review on Balsam & Cedar!
Carmel Pecan pie

Love the smell of this candle and everytime someone walked in my house they would ask what's that smell it's amazing

A fragrance so delicious you could eat it! That's what we like to hear. ;)
Kalamazoo Candle STILL GREAT

We have been purchasing these candles for the last 5 - 6 years and they have always been of the highest quality and they are still the great candles. We would recommend for anyone.

Jack, thanks so much for your support since day 1! It's people like you who have made us into what we are today. :)

I love Kalamazoo. I love this company. The store itself is great and you can even make your own! I love that the products are as natural as can be and the company is focused on sustainability. I love the scents! Balsam & Cedar is my all time favorite. I ordered three this holiday season online. (Not my first purchase from them) I received them in ONE day. Sadly, one of the glass jars was broken en route. I messaged them and they responded immediately. Apologized and sent me a new one! Best customer service ever! I am not affiliated with them, they did not give me anything to write this. I am just one happy customer :)

Holy smokes, Erica, you just BLEW us away with that review! Thank you so much for sharing your love for Kalamazoo Candle Company; we love to hear how we're doing and appreciate it so much! :)

Love the candles! Arrived quickly and when I called to say one broke in shipping I was greeted with a friendly voice on the phone and they shipped me a replacement right away! Will definitely continue to use Kalamazoo Candle! This was also a fundraiser for my nephew's sailing team!!

We're happy to be able to replace your broken candle and to hear that you enjoy them! Thank you for supporting your nephew's fundraiser, too! :)
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Wood Lid Return Program

At Kalamazoo Candle Company, we care about the impact we have on our environment, and we make a point to seek out sustainability opportunities wherever possible.  We proudly pour our candles into containers that are recyclable ( and reusable!), and we've been thinking for some time about developing a system to reuse the wood lids that top off each of our 10oz jar candles.  

That said, we're excited to announce our new Wood Lid Return Program! 

Here's how it works:

Option 1:

Bring your wood lids to any of our participating retail partners (find participating stores here).

Option 2:

Bring your wood lids directly to our Marketplace in Downtown Kalamazoo (get directions here).   

Option 3:

Are you outside the Kalamazoo area? If you're loving our candles from afar, Options 1 & 2 probably aren't so convenient.  In that case, feel free to pop your wood lids in an envelope/box & ship 'em our way.   Contact us for more info on the return process.

But wait, there's more...

For each wood lid that makes its way back to Kalamazoo Candle Company, we will donate $0.25 to Open Roads, a local organization whose mission is to teach Kalamazoo youth bike mechanic skills and social skills to better prepare them for their future.  In 2016 alone, Open Roads welcomed 450 students into their programs, inspiring social skills & behaviors to help them better navigate life at home, in school, and in their neighborhoods.  

If you'd like to learn more about the awesome things Open Roads is doing in Kalamazoo, head over to their website and/or follow them on social media ( Facebook/ Instagram/ LinkedIn/ Twitter).  

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