Customer Reviews

Let customers speak for us

482 reviews
95%
(456)
3%
(13)
1%
(5)
0%
(2)
1%
(6)

Love the aroma.

Joseph, thanks for the review on Balsam & Cedar!
Carmel Pecan pie

Love the smell of this candle and everytime someone walked in my house they would ask what's that smell it's amazing

A fragrance so delicious you could eat it! That's what we like to hear. ;)
Kalamazoo Candle STILL GREAT

We have been purchasing these candles for the last 5 - 6 years and they have always been of the highest quality and they are still the great candles. We would recommend for anyone.

Jack, thanks so much for your support since day 1! It's people like you who have made us into what we are today. :)
LOVE KALAMAZOO CANDLE COMPANY

I love Kalamazoo. I love this company. The store itself is great and you can even make your own! I love that the products are as natural as can be and the company is focused on sustainability. I love the scents! Balsam & Cedar is my all time favorite. I ordered three this holiday season online. (Not my first purchase from them) I received them in ONE day. Sadly, one of the glass jars was broken en route. I messaged them and they responded immediately. Apologized and sent me a new one! Best customer service ever! I am not affiliated with them, they did not give me anything to write this. I am just one happy customer :)

Holy smokes, Erica, you just BLEW us away with that review! Thank you so much for sharing your love for Kalamazoo Candle Company; we love to hear how we're doing and appreciate it so much! :)

Love the candles! Arrived quickly and when I called to say one broke in shipping I was greeted with a friendly voice on the phone and they shipped me a replacement right away! Will definitely continue to use Kalamazoo Candle! This was also a fundraiser for my nephew's sailing team!!

We're happy to be able to replace your broken candle and to hear that you enjoy them! Thank you for supporting your nephew's fundraiser, too! :)
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Our goal at Kalamazoo Candle Company is to bring a little extra light to your life. We love seeing the ways our candles brighten your day, inspiring you to be your best self. In order to do that, we need to give you the best candle we possibly can.

That's why we care so much about the quality of our candles. We're mindful of the ingredients we use, and we have strict guidelines about what goes into each candle. We use a paper-core wick, 100% soy wax, and clean fragrance oils that are carefully formulated to ensure that our candles are free from added dyes and toxic chemicals like phthalates.

Exceptional ingredients are a great start, but we apply that same discerning taste throughout the candle-making process. We care about the people behind the scenes. We invest a great deal of time and energy in assembling a team of awesome individuals who share our values , and who are devoted to creating something awesome for YOU. There's a human behind every step of production, crafting each candle by hand while ensuring the highest levels of quality and consistency.

We also care about our environment. We care a great deal about the impact we have on the Earth, and we make a point to seek out sustainability opportunities wherever we can. We proudly pour our candles into containers that are recyclable (and reusable!), and in 2017 we launched our Wood Lid Return Program, through which we donate $0.25 to Open Roads Bike Program for each wood lid that is returned and reused.

We're excited to celebrate our beautiful Earth, and we have some special things planned for this week to help inspire you to celebrate right along with us. Check back each day this week to see what we have in store for you!


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